Refund policy

What is your return policy?
We do not offer returns or exchanges, but if something is wrong with your order, please let us know by contacting us at claudiasylvinschmidt@gmail.com and we'll find a solution!

Do you offer refunds?
Refunds are only offered to customers who receive the wrong or damaged items. If any of these points apply, contact our customers at claudiasylvinschmidt@gmail.com with photos of the wrong/damaged items and we will sort it out.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

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